Visa Client Services Internship

About

Description

The global client support group works with locally deployed client service experts to develop and deliver post sales engagements including support, optimization and training for Visa Inc. Issuers, acquirers, processors and merchants worldwide. This includes day-to-day operations and product support, specialized help desks, back office support, customer performance reporting, optimization analytics, Post Sales Client plans and cost optimization.

Responsibilities

• Respond to routine operational service and support inquiries from Visa client institutions
• Provide information and direction for customers regarding VisaNet Core Application Services, General Transaction Research, Billing, User ID and similar queries
• Perform transaction and process research to analyze potential technical or operational problems or issues
• Complete data entry in a timely and accurate manner for assigned client institutions
• Log service requests plus resolutions in a timely and accurate manner for call or problem tracking and knowledge base software applications
• Work with stakeholders within CS (Client Support Services), CMS team and non-CSS organizations to resolve client issues

Qualifications

• Students pursuing a bachelor’s or master’s degree in Business, Marketing, Commerce, Finance, Economics, Statistics, Engineering, or IT with a graduation date in December 2026
• Be available to pursue a 3-month internship (June 2026 to August 2026) Must be available to join a full-time role by January 2027
• No payments experience required, but a desire to provide best in class service and delivery
• Exposure to the financial services/payments industry preferred
• Strong PowerPoint and excel skills are desired
• Superior analytical and financial analysis skills
• Strong collaboration skills with a diverse peer group required

Application instructions:

• Apply Now!